Contact information

This page provides the official contact information for HOMEBASE SUPPLIES LIMITED.

If you have any questions about wholesale orders, kitchen products, product quantities, pack contents, minimum order quantities, delivery, returns, refunds, quotation requests, damaged goods, incorrect items, missing products or customer support, you can contact us using the details below.

HOMEBASE SUPPLIES LIMITED operates as a wholesale supplier of kitchenware and kitchen accessories.

Our product range may include cooking utensils, food preparation accessories, bakeware, storage products, serving accessories, kitchen tools, kitchen organisation products and related household and kitchen goods supplied individually or in packs, boxes, cases or other wholesale quantities.

Our store is primarily intended for business customers, retailers, resellers, hospitality businesses, catering businesses, organisations and professional buyers purchasing kitchen products in wholesale quantities.

We may work with suppliers, warehouses, logistics providers, courier companies and other service providers to process, prepare, dispatch, deliver, inspect or return orders.

Company Details

Company name: HOMEBASE SUPPLIES LIMITED
Trade name: HOMEBASE SUPPLIES LIMITED
Company number: 17386943

Business address:
HOMEBASE SUPPLIES LIMITED
225 Denby Dale Road
The Courtyard
Wakefield
WF2 7AJ
United Kingdom

Email: contact@homebasesupplies.co

Customer Support

For customer support, please contact us by email:

Email: contact@homebasesupplies.co

To help us respond efficiently, please include all relevant information in your message.

Where applicable, please provide:

  • Your full name;

  • Your business or organisation name;

  • Your order number;

  • The email address used when placing the order;

  • The relevant product name or SKU;

  • A clear description of your question or issue.

Wholesale Order Enquiries

If you are contacting us about an existing wholesale order, please include:

  • Your order number;

  • Your full name;

  • Your business name, where applicable;

  • The email address used when placing the order;

  • The product name, SKU or product description;

  • The relevant pack, box, case or wholesale quantity;

  • The quantity ordered;

  • The quantity received, where relevant;

  • A clear description of your question or issue.

For delivery enquiries, please also include any tracking information you have received.

Wholesale order enquiries should be sent to:

contact@homebasesupplies.co

Quote Requests and Larger Orders

If you would like to request a quotation for:

  • A larger wholesale order;

  • A mixed-product order;

  • Repeat purchasing;

  • Regular business supply;

  • Larger case quantities;

  • Bulk kitchenware requirements;

please contact us by email.

Please include:

  • Your business or organisation name;

  • Your contact details;

  • The products or categories you are interested in;

  • Product names or SKUs where available;

  • Approximate quantities required;

  • Your delivery destination;

  • Any relevant timing requirements;

  • Any specific packing or ordering requirements.

Quote requests should be sent to:

contact@homebasesupplies.co

Quotations and product availability may depend on requested quantities, stock availability, delivery destination and other relevant order requirements.

Product and Quantity Questions

If you have questions regarding:

  • Product specifications;

  • Product dimensions;

  • Materials;

  • Pack contents;

  • Minimum order quantities;

  • Wholesale units;

  • Box quantities;

  • Case quantities;

  • Product availability;

  • Product suitability;

  • Care instructions;

  • Repeat purchasing;

please contact us before placing your order if you require clarification.

Please include:

  • The product name;

  • SKU, where available;

  • Product link, where available;

  • The specific information you would like us to confirm.

Product enquiries should be sent to:

contact@homebasesupplies.co

Kitchenware Product Enquiries

Kitchenware and kitchen accessories may have specific requirements relating to:

  • Materials;

  • Dimensions;

  • Food contact;

  • Cleaning;

  • Dishwasher use;

  • Microwave use;

  • Oven use;

  • Freezer use;

  • Temperature limitations;

  • Storage;

  • Product care.

Where this information is important for your intended use or resale, please review the relevant product information before ordering.

If you require further clarification, contact:

contact@homebasesupplies.co

Please identify the relevant product clearly in your message.

Returns and Refunds

If you would like to request:

  • A return;

  • Refund;

  • Replacement;

  • Credit note;

  • Order cancellation;

  • Support regarding damaged goods;

  • Support regarding faulty goods;

  • Support regarding incorrect products;

  • Support regarding missing products;

please contact us before sending any goods back.

Return and refund requests should be sent to:

contact@homebasesupplies.co

Please include:

  • Your order number;

  • Full name;

  • Business name, where applicable;

  • Product name or SKU;

  • Quantity affected;

  • Description of the issue;

  • Photographs or videos where appropriate.

Please refer to our Return and Refund Policy for further information.

Important Information About Returns

Please do not automatically send returned goods to our business address.

The appropriate return location may depend on:

  • The relevant product;

  • The order;

  • The warehouse handling the goods;

  • The logistics arrangement;

  • The courier;

  • The reason for the return.

Do not send returns to 225 Denby Dale Road, The Courtyard, Wakefield WF2 7AJ unless HOMEBASE SUPPLIES LIMITED specifically instructs you to use this address for your return.

Please contact:

contact@homebasesupplies.co

before sending any product back.

Damaged Goods

If an order arrives damaged, please contact us as soon as reasonably possible.

Please provide:

  • Your order number;

  • Product name or SKU;

  • A description of the damage;

  • The affected quantity;

  • Photographs of the damaged products;

  • Photographs of the external packaging;

  • Photographs of the shipping label where relevant;

  • Photographs showing the affected pack, box or case quantity.

Please retain the damaged goods and packaging until we confirm whether they are required for investigation.

Damaged product enquiries should be sent to:

contact@homebasesupplies.co

Faulty Products

If you believe that a product is faulty or defective, please contact us and explain the issue clearly.

Where reasonably possible, include:

  • Your order number;

  • Product name or SKU;

  • Quantity affected;

  • Description of the fault;

  • Photographs;

  • Videos where useful.

Please also provide information about how the product was used where relevant to the reported issue.

Faulty product enquiries should be sent to:

contact@homebasesupplies.co

Incorrect or Missing Products

If your order contains:

  • An incorrect product;

  • Incorrect quantity;

  • Missing item;

  • Missing pack;

  • Missing box;

  • Missing case;

  • Other shortage;

please contact us as soon as reasonably possible.

Please include:

  • Your order number;

  • Product name or SKU;

  • Quantity ordered;

  • Quantity received;

  • Description of the discrepancy;

  • Photographs of the parcel and products where appropriate.

Please contact:

contact@homebasesupplies.co

Delivery Enquiries

For questions about:

  • Dispatch;

  • Tracking;

  • Delayed deliveries;

  • Missing parcels;

  • Delivery damage;

  • Incorrect delivery;

  • Delivery address problems;

please contact:

contact@homebasesupplies.co

Please include your order number and any available tracking information.

Business and Trade Enquiries

For enquiries relating to:

  • Wholesale purchasing;

  • Business accounts;

  • Repeat orders;

  • Bulk purchasing;

  • Commercial supply;

  • Product catalogues;

  • Larger orders;

  • Trade enquiries;

  • Business cooperation;

please contact:

contact@homebasesupplies.co

Please provide your company or organisation name, contact details and a clear explanation of your enquiry.

Supplier and Commercial Enquiries

For supplier, purchasing, commercial, compliance, banking, payment provider or other company-related enquiries, please contact:

contact@homebasesupplies.co

Please include:

  • Your company name;

  • Your full name;

  • Contact details;

  • Nature of the enquiry;

  • Relevant product or service information.

Privacy Enquiries

If you have questions regarding how HOMEBASE SUPPLIES LIMITED processes personal information, or if you wish to exercise applicable data protection rights, please contact:

contact@homebasesupplies.co

Please refer to our Privacy Policy for more information regarding how we collect, use, store, share and protect personal data.

Legal and Company Correspondence

Official company correspondence may be addressed to:

HOMEBASE SUPPLIES LIMITED
225 Denby Dale Road
The Courtyard
Wakefield
WF2 7AJ
United Kingdom

For matters requiring a response from customer support, we recommend contacting us first by email:

contact@homebasesupplies.co

Important Notice About Our Business Address

Our business address is used for official company and business correspondence.

It may not be the same location used for:

  • Product storage;

  • Order preparation;

  • Dispatch;

  • Warehousing;

  • Returns;

  • Product inspections;

  • Courier processing.

Customers should contact us by email before sending:

  • Returned products;

  • Parcels;

  • Product samples;

  • Damaged products;

  • Other physical items.

Please contact:

contact@homebasesupplies.co

for the appropriate instructions.

Contact Summary

HOMEBASE SUPPLIES LIMITED

Company number: 17386943

Address:
225 Denby Dale Road
The Courtyard
Wakefield
WF2 7AJ
United Kingdom

Email: contact@homebasesupplies.co

For the fastest handling of order-related enquiries, please include your order number and all relevant product and quantity information in your message.